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<title>Cluster Labs - The Home of Pacemaker</title>
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<h1>Getting Help</h1>
<p>You can stay up to date with the Pacemaker project by subscribing to our
<!--p><a href="http://twitter.com/beekhof">Twitter
feed</a></li-->
<a href="http://theclusterguy.clusterlabs.org/">news</a> and/or
<a href="/wiki/Special:RecentChanges">site updates</a> feeds.
</p>
<p>
A good first step is always to check out
the <a href="/faq.html">FAQ</a>
and <a href="/doc/">documentation</a>. Otherwise, many
members of the community hang out
on <a href="irc://irc.freenode.org#clusterlabs">irc</a>
and are happy to answer questions. We are spread out over
many timezones though (and have day jobs), so you may need
to be patient when waiting for a reply.
</p>
<p>
Extended or complex issues might be better sent to the
relevant <a href="/wiki/Mailing_lists">mailing list(s)</a>
(you'll need to subscribe in order to send messages).
Don't worry if you pick the wrong one, many of us are on
multiple lists and someone will suggest a more appropriate
forum if necessary.
</p>
<p>
People new to the project, or Open Source generally, are
encouraged to
read <a href="http://www.mikeash.com/getting_answers.html">Getting
Answers</a> by Mike Ash from Rogue Amoeba. It provides
some very good tips on effective communication with groups
such as this one. Following the advice it contains will
greatly increase the chance of a quick and helpful reply.
</p>
<p>Bugs and other problems can also be reported
via <a href="http://bugs.clusterlabs.org/">Bugzilla</a>.
</p>
<p>
Or if you already know the
solution, <a href="https://help.github.com/articles/using-pull-requests">submit
a patch</a> against
our <a href="http://github.com/ClusterLabs/pacemaker">GitHub
repository</a>
</p>
<h1>Providing Help</h1>
<p>
If you find this project useful, you may want to consider supporting its future development.
There are a number of ways to support the project (in no particular order):
</p>
<ul>
<li>Spread the word</li>
<li>Help others on the <a href="/wiki/Mailing_lists">mailing list</a></li>
<li>Check out
our <a href="https://github.com/ClusterLabs/pacemaker/blob/master/TODO.markdown">TODO
list</a>
and/or <a href="/wiki/Contributing_Patches">contribute
patches</a></li>
<li>Contribute documentation and examples or <a href="/wiki">update the wiki</a></li>
<li>
Use it
on <a href="http://www.redhat.com/rhel/add-ons/high_availability.html">Red
Hat Enterprise Linux</a>
or <a href="http://www.suse.com/products/highavailability/">SUSE
Linux Enterprise Server</a>. Red Hat and SuSE fund
the majority of our work, using it on their products
helps ensure they continue to see it as a priority
</li>
<li>
If you're looking for external hosting, consider
using <a href="http://www.linode.com/?r=75cc67af7ebaa39a56b66771a5b98501c643d312">Linode</a>.
Signing up for a new Linode with the referral code
75cc67af7ebaa39a56b66771a5b98501c643d312 provides
credits towards the hosting of this site, the code
repositories and mailing lists.
</li>
</ul>
<p>
Thankyou for using Pacemaker
</p>
<h1>Professional Support</h1>
<ul>
<li>
<a href="http://www.suse.com">SUSE</a> supports Pacemaker as part of their
<a href="http://www.suse.com/products/highavailability/">High Availability Extension</a> - includes DRBD
</li>
<li>
<a href="http://www.redhat.com">Red Hat</a> funds much
of Pacemaker's development and ships it as part of their
<a href="http://www.redhat.com/rhel/add-ons/high_availability.html">High
Availability Add-on</a>
</li>
<li>
<a href="http://www.schwartzkopff.org">Michael Schwartzkopff</a> (author of the book <a href="http://www.oreilly.de/catalog/linuxhacluster2ger">"Clusterbau: Hochverfuegbarkeit mit Pacemaker, OpenAIS, Heartbeat und LVS]"</a>) offers consulting and support service around Linux clusters (HA, LVS, DRBD, ...)
</li>
<li>
<a href="http://www.heinlein-support.de">Heinlein Support</a> offers
<a href="http://www.heinlein-support.de/web/akademie/kurse/ha-heartbeat2-lvs">training</a>
on Linux Clusters. Topics covered: heartbeat, openais,
pacemaker, DRBD, cluster filesystems, shared data and
the setup and integration of Linux Virtual Server (LVS)
into a high the cluster
</li>
<li>
<a href="http://www.hastexo.com">hastexo</a> offers world-wide
<a href="http://www.hastexo.com/services/custom-training">training</a> and both
<a href="http://www.hastexo.com/services/onsite">on-site</a> and
<a href="http://www.hastexo.com/services/remote">remote
consultancy</a> specifically for Linux High
Availability, including Pacemaker
</li>
<li>
<a href="http://www.linbit.com">LINBIT</a> provides global
<a href="http://www.linbit.com/en/products-services/drbd-support/">support</a>
for DRBD, Linux-HA, Pacemaker and other HA-software
suites. Philipp Reisner and Lars Ellenberg, the authors
of <a href="http://www.drbd.org/">DRBD</a> oversee
LINBIT's Professional Services. In addition, they offer
<a href="http://www.linbit.com/en/education/">training services</a>, certification,
<a href="http://www.linbit.com/en/products-services/drbd-consulting/">consultancy</a>
, and turnkey solutions around DRBD and Pacemaker
</li>
<li>
<a href="http://www.b1-systems.de">B1 Systems</a>
provides support (troubleshooting, maintenance,
debugging, ...), consulting and training for Linux
clusters, load balancing, storage clusters, virtual
system cluster and high availability. This includes
Pacemaker, Heartbeat and LVS as well as various cluster
filesystems (OCFS2, GPFS, GFS, ...)
</li>
<li>
<a href="http://www.gurulabs.com">Gurulabs</a> offers
<a href="http://www.gurulabs.com/linux-training/courses/GL640/">training</a>
in the US on Linux Clusters. Topics covered: heartbeat,
openais, pacemaker, DRBD, cluster filesystems, shared
data and the setup and integration of Linux Virtual
Server (LVS) into the cluster
</li>
</ul>
<p>
Does your company provide Pacemaker training or
support? <a href="http://oss.clusterlabs.org/mailman/listinfo/pacemaker">Let
us know!</a>
</p>
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