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+[appendix]
+
+[[ap-faq]]
+== FAQ ==
+
+
+[qanda]
+Why is the Project Called Pacemaker?::
+ indexterm:[Pacemaker]
+ First of all, the reason it's not called the CRM is because of the abundance
+ of terms footnote:[http://en.wikipedia.org/wiki/CRM] that are commonly
+ abbreviated to those three letters. The Pacemaker name came from Kham,
+ footnote:[http://khamsouk.souvanlasy.com/] a good friend of Pacemaker
+ developer Andrew Beekhof's, and was originally used by a Java GUI that Beekhof
+ was prototyping in early 2007. Alas, other commitments prevented the GUI from
+ progressing much and, when it came time to choose a name for this project,
+ Lars Marowsky-Bree suggested it was an even better fit for an independent CRM.
+ The idea stems from the analogy between the role of this software and that of
+ the little device that keeps the human heart pumping.  Pacemaker monitors the
+ cluster and intervenes when necessary to ensure the smooth operation of the
+ services it provides.
+ There were a number of other names (and acronyms) tossed around, but suffice to
+ say "Pacemaker" was the best.
+
+Why was the Pacemaker Project Created?::
+
+ The decision was made to spin-off the CRM into its own project after the 2.1.3
+ Heartbeat release in order to:
+
+ * support both the Corosync and Heartbeat cluster stacks equally
+ * decouple the release cycles of two projects at very different stages of their life-cycles
+ * foster clearer package boundaries, thus leading to better and more stable interfaces
+
+What Messaging Layers are Supported?::
+ indexterm:[Messaging Layers]
+
+ * http://www.corosync.org/[Corosync]
+ * http://linux-ha.org/[Heartbeat]
+
+Can I Choose Which Messaging Layer to Use at Run Time?::
+
+ Yes. The CRM will automatically detect which started it and behave accordingly.
+
+Can I Have a Mixed Heartbeat-Corosync Cluster?::
+
+ No.
+
+Which Messaging Layer Should I Choose?::
+ indexterm:[Cluster,Choosing Between Heartbeat and Corosync]
+ indexterm:[Cluster Stack,Corosync] indexterm:[Corosync]
+ indexterm:[Cluster Stack,Heartbeat] indexterm:[Heartbeat]
+ Ultimately the choice of cluster stack is a personal decision that
+ must be made in the context of you or your company's needs and
+ strategic direction. Pacemaker functions equally well with
+ heartbeat or corosync. Here are some factors that may influence the decision:
+
+ * SUSE, Red Hat and Oracle are all putting their collective
+   weight behind the Corosync cluster stack.
+ * Using Corosync gives your applications access to the following
+   additional cluster services:
+ ** distributed locking service
+ ** extended virtual synchronization service
+ ** cluster closed process group service
+ * It is likely that Pacemaker, at some point in the future, will make
+   use of some of these additional services not provided by Heartbeat.
+
+Where Can I Get Pre-built Packages?::
+
+ Most major Linux distributions have pacemaker packages in their standard
+ package repositories. See the http://clusterlabs.org/wiki/Install[Install wiki
+ page] for details.
+
+What Versions of Pacemaker Are Supported?::
+
+ Some Linux distributions (such as Red Hat Enterprise Linux and SUSE Linux
+ Enterprise) offer technical support for their customers; contact them
+ for details of such support.
+ For help within the community (mailing lists, IRC, etc.) from Pacemaker developers
+ and users, refer to the http://clusterlabs.org/wiki/Releases[Releases wiki page]
+ for an up-to-date list of versions considered to be supported by the project.
+ When seeking assistance, please try to ensure you have one of these versions.
diff --git a/doc/Pacemaker_Explained/en-US/Ap-FAQ.xml b/doc/Pacemaker_Explained/en-US/Ap-FAQ.xml
deleted file mode 100644
index 9e6d69f4c3..0000000000
--- a/doc/Pacemaker_Explained/en-US/Ap-FAQ.xml
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-  <appendix id="ap-faq">
-    <title>FAQ</title>
-    <qandaset defaultlabel="qanda">
-      <qandadiv>
-        <title>History</title>
-        <qandaentry>
-          <question>
-            <para>Why is the Project Called <indexterm significance="preferred"><primary>Pacemaker</primary><secondary>naming</secondary></indexterm>Pacemaker?</para>
-          </question>
-          <answer>
-            <para>First of all, the reason its not called the CRM is because of the abundance of terms<footnote><para><ulink url="http://en.wikipedia.org/wiki/CRM"/></para></footnote> that are commonly abbreviated to those three letters.</para>
-            <para>
-              The Pacemaker name came from Kham<footnote><para><ulink url="http://khamsouk.souvanlasy.com/"/></para></footnote>, a good friend of mine, and was originally used by a Java GUI that I was prototyping in early 2007.
-              Alas other commitments have prevented the GUI from progressing much and, when it came time to choose a name for this project, Lars suggested it was an even better fit for an independent CRM.
-            </para>
-            <para>
-              The idea stems from the analogy between the role of this software and that of the little device that keeps the human heart pumping.
-              Pacemaker monitors the cluster and intervenes when necessary to ensure the smooth operation of the services it provides.
-            </para>
-            <para>There were a number of other names (and acronyms) tossed around, but suffice to say "Pacemaker" was the best</para>
-          </answer>
-        </qandaentry>
-        <qandaentry>
-          <question>
-            <para>Why was the Pacemaker Project Created?</para>
-          </question>
-          <answer>
-            <para>The decision was made to spin-off the CRM into its own project after the 2.1.3 Heartbeat release in order to
-            <itemizedlist spacing="compact">
-              <listitem><para>support both the Corosync and Heartbeat cluster stacks equally</para></listitem>
-              <listitem><para>decouple the release cycles of two projects at very different stages of their life-cycles</para></listitem>
-              <listitem><para>foster the clearer package boundaries, thus leading to</para></listitem>
-              <listitem><para>better and more stable interfaces</para></listitem>
-            </itemizedlist></para>
-          </answer>
-        </qandaentry>
-      </qandadiv>
-      <qandadiv>
-        <title>Setup</title>
-        <qandaentry>
-          <question>
-            <para>What <indexterm significance="preferred"><primary>Messaging Layers </primary></indexterm>Messaging Layers are Supported?</para>
-          </question>
-          <answer>
-            <itemizedlist spacing="compact">
-              <listitem><para>Corosync (<ulink url="http://www.corosync.org/"/>)</para></listitem>
-              <listitem><para>Heartbeat (<ulink url="http://linux-ha.org/"/>)</para></listitem>
-            </itemizedlist>
-          </answer>
-        </qandaentry>
-        <qandaentry>
-          <question>
-            <para>Can I Choose which Messaging Layer to use at Run Time?</para>
-          </question>
-          <answer>
-            <para>Yes. The CRM will automatically detect which started it and behave accordingly.</para>
-          </answer>
-        </qandaentry>
-        <qandaentry>
-          <question>
-            <para>Can I Have a Mixed Heartbeat-Corosync Cluster?</para>
-          </question>
-          <answer>
-            <para>No.</para>
-          </answer>
-        </qandaentry>
-        <qandaentry>
-          <question>
-            <para>Which Messaging Layer Should I Choose?</para>
-          </question>
-          <answer>
-            <para>This is discussed in <xref linkend="ap-install"/>.</para>
-          </answer>
-        </qandaentry>
-        <qandaentry>
-          <question>
-            <para>Where Can I Get Pre-built Packages?</para>
-          </question>
-          <answer>
-            <para>Official packages for most major .rpm and based distributions are available from the ClusterLabs Website<footnote><para><ulink url="http://www.clusterlabs.org/rpm"/></para></footnote>.</para>
-                <para>For Debian packages, building from source and details on using the above repositories, see our installation page<footnote><para><ulink url="http://clusterlabs.org/wiki/Install"/></para></footnote>.</para>
-          </answer>
-        </qandaentry>
-        <qandaentry>
-          <question>
-            <para>What Versions of Pacemaker Are Supported?</para>
-          </question>
-          <answer>
-            <para>Please refer to the Releases page<footnote><para><ulink url="http://clusterlabs.org/wiki/Releases"/></para></footnote> for an up-to-date list of versions supported directly by the project.</para>
-            <para>When seeking assistance, please try to ensure you have one of these versions.</para>
-          </answer>
-        </qandaentry>
-      </qandadiv>
-    </qandaset>
-  </appendix>